Returns

We do not offer refunds or returns. Our products are verified and of high quality, our trust in our products means we only provide refunds if they don’t arrive.

Pre-owned clothing

Maintained quality, some of our clothing is pre-owned, if it is new, we’ll present the tags in the photos of the items. However, whether new or pre-owned, the quality will be maintained Dsquared2, Burberry, Moncler, Gucci, Louis Vuitton, Prada, Nike, Dolce & Gabbana, Armani, Hugo Boss clothing is verified. This is one of the reasons we can supply our patrons with genuine clothing from their favourite brands for less than our competitors.

 Data protection

Your privacy and security are our utmost priorities. Rest assured that any information provided during login will be treated with the utmost confidentiality. We do not engage in the misuse or sharing of your personal details with any third party. Your trust is important to us, and we are committed to safeguarding your privacy.

Customer service

Our customer service team is available for comments or queries at our email, customerservice@thedroppuk.com

Deliveries

We deliver to anywhere in the U.K. and aim to be prompt, deliveries are 3-5 business days and tracking is provided.